Oculus Rift customers worldwide discovered at present that their headsets stopped working fully. Customers encountered a “Cannot Attain Oculus runtime Service” error, which prevented additional use of the headset. The issue seems to have an effect on most, if not all, Oculus Rift headsets.
Customers started reporting the difficulty within the Oculus boards, and Oculus tweeted an acknowledgment of the issue at 12:26 PM at present, together with a hyperlink to a help discussion board put up on the topic, which merely says the next:
We’re conscious of and actively investigating a problem impacting means to entry Rift software program. Our groups apologize for any inconvenience this can be inflicting you and respect your endurance whereas we work on a decision. We’ll share extra updates right here as we’ve them. Thanks.
Customers on the Oculus boards and Discord found that OculusAppFramework.dll didn’t validate with OVRServer. Oculus discussion board consumer Mace404 shared a screenshot that advised the difficulty could also be brought on by an expired certificates. If that is the case, the one technique to repair it might be for Oculus to launch an replace.
That is the error message customers have seen, as shared by Oculus discussion board member apexmaster.
Discussion board consumer Mace404 shared this as proof key certificates expired at present, suggesting that as one attainable reason behind the issue.
There are quite a few complaints on Twitter from customers who had been working in VR however have seen their work days grind to a halt or those that had been performing demos for vital audiences solely to be unable to finish them. Some customers have reported that altering a pc’s date to an earlier one makes the Oculus usable.
Oculus has not supplied an ETA for a repair, however within the meantime, Oculus co-founder Nate Mitchell has promised to put up updates to a Reddit thread the corporate created.