Google is conscious of the problem and dealing on a repair.

Google’s Pixel 2 is lastly right here, and whereas it is a worthy improve from final yr’s mannequin, we do not blame people who wish to maintain onto their 2016 Pixel for a bit longer. The primary-generation Pixel and Pixel XL are nonetheless nice telephones, however a bug has popped up that is stopping some customers of the gadgets from receiving SMS textual content messages.

This is a matter that is apparently been occurring for a while now, and our personal Daniel Bader has been affected by it as effectively. Mainly, if in case you have a Pixel or Pixel XL, there’s an opportunity you will not obtain textual content messages which might be despatched to you.

That is a bug that might show to be extraordinarily annoying, and sadly, there would not appear to be any particular purpose for it occurring. Plenty of customers on Google’s product boards report that they are having the problem with Pixels on Verizon, however others are utilizing the cellphone on Huge Pink with none points in any respect. Others additionally declare that the bug first popped up after updating to Android eight.zero Oreo, however then once more, one other particular person says that they’d the problem previous to the Oreo replace.

Fortunately, a supervisor from the Pixel Consumer Neighborhood responded to those complaints with the next message:

Hey all,

Thanks for all the reviews. The crew is conscious of the problem and dealing in direction of a repair. A few of you’ve talked about that rebooting or manufacturing unit resetting the system resolved the problems. Positively attempt to reboot, and when you manufacturing unit reset, be sure your entire knowledge/information is backed up.

I will maintain you all posted!

Some folks report that they began to obtain texts as soon as once more after a easy reboot, however for almost all of individuals (together with Daniel), a full manufacturing unit reset is required. It is good to know that Google is conscious of the issue at hand and dealing on a correct repair, however we are able to solely hope that that decision comes sooner moderately than later with an issue as severe as this.

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