Comcast believes it’s acceptable to inject a whole lot of strains of code into any net web page you go to if it thinks you’re in want of a improve. And even when you don’t want an improve, you’re unsuitable.

A consumer not too long ago took to the corporate’s boards to complain of its apply of operating its personal code on webpages prospects go to with a purpose to immediate them with particular Comcast messages.

Posting beneath the identify “bham3dman” on the corporate’s official discussion board, the consumer acknowledged:

Comcast started injecting 400+ strains of JavaScript code in to pages I requested on the web in order that when the browser renders the net web page, the JavaScript generates a pop up attempting to up-sell me a brand new modem. While you name the quantity within the popup, they’re fast to let you know that you simply want a brand new modem, which in my case just isn’t true. I later verified with level-2 assist that my modem is completely advantageous and I don’t must improve.

The shopper goes on to state they took the time to talk with seven totally different firm supervisors, none of which may “flip it off.”

Comcast has my telephone workplace quantity, my cell for texts, my e mail, and my dwelling tackle, but they select to molest my requested net pages by injecting a whole lot of strains of code. This isn’t like focused ads once I go to web sites with adverts (which is completely acceptable), this as a substitute is a direct manipulation of the unique supply code of the web site.That is fully unacceptable to me and what’s worse is that Comcast gives no choice to choose out of this horrific apply.

ISP’s injecting code into web sites is nothing new, it’s been occurring for years. The truth is earlier this 12 months Comcast was maligned for utilizing the apply to warn customers towards piracy. And way back to 2012, specialists have warned concerning the implications.

Intercepting a buyer’s unencrypted web visitors and injecting code into it’s basically a “man within the center” assault, in line with Jarred Sumner, an professional who instructed ZDNet:

This most likely implies that Comcast is utilizing [deep packet inspection] on subscriber’s web and/or proxying subscriber web once they wish to ship messages to subscribers.That will let Comcast modify unencrypted visitors in each instructions. There are scarier situations the place this may very well be used as a instrument for censorship, surveillance, [or] promoting private info.

The corporate’s code informing prospects they want a brand new modem is a bit totally different, however the idea stays the identical: Comcast can (and does) alter webpages each time mandatory by exploiting its place as a buyer’s ISP.

Curiously, when known as out by itself boards for the apply earlier this month, a Comcast worker responded to contradict the poster.

There isn’t per week that goes by the place my ISP (not Comcast, however no higher) doesn’t ship me at the least 5 items of unsolicited mail, virtually begging me to join different companies. And if I’m fifteen seconds late on my invoice I get a textual content message, an e mail to 2 totally different accounts, and a collection of telephone calls which proceed every day till I’ve made the cost.

However please Comcast, inform us all extra about your organization’s want for a system so as to add your individual code to webpages which erroneously tells folks they want a brand new modem.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.