Between display screen burn-in and mysterious hissing/clicking sounds, Google can not seem to catch a break with its Pixel 2 and Pixel 2 XL. The 2 telephones that have been speculated to be one of the best Android handsets of the yr have rapidly discovered themselves amidst a heap of controversy and debate, and sadly for Google, the hits carry on coming.
On the “Pixel 2 Show Megathread” on r/GooglePixel, 9to5Google famous that one person reported their Pixel 2 128 GB mannequin had shipped to them with a notice within the field saying that it had failed its high quality management inspection.
Dpezet (the Redditor that acquired the faulty Pixel 2) uploaded an image of his telephone, and certain sufficient, there is a notice from QC saying that it should not ship because of beauty harm. Dpezet did notice that he could not see any scratches or imperfections, besides, the telephone nonetheless failed an inspection and may by no means have shipped.
This is not a travesty, however it certain does not make Google look good.
Google has since reached out and might be changing the Pixel 2 for a brand new mannequin together with a $10 Google Play credit score, and whereas it’s good of them to toss something in together with the free return, it nonetheless looks like a reasonably weak apology for delivery a telephone that should not have ever arrived on a buyer’s doorstep.
So, who’s accountable right here?
HTC is technically manufacturing the smaller Pixel 2, however Google makes it very clear by way of its advertising and marketing and promoting that these are telephones “made by Google.” Some are on the aspect that HTC is accountable, whereas others imagine that Google needs to be held accountable.
One reported fluke like this by itself is not that huge of a deal, however when stacked up subsequent to the opposite many complaints that the Pixel 2 and a couple of XL are dealing with, it certain does not assist Google’s picture proper now.